Services
Software is easy to generate now. The hard part is trusting it with real money and real customers. These are three things I deliver verified, monitored, and maintained, through ElevateIQ (Pty) Ltd. Each one has a live demo, so you can watch the checks work before you spend anything.
Document extraction pipelines
Invoices, statements, and quotes arrive as PDFs, and someone re-types them into a system by hand. It is slow, and the typos cost money.
- Your documents turned into clean, structured data
- A schema check and a totals cross-check on every document
- Set up against your real formats, not a generic template
Every document is checked against a fixed schema, and the line items are cross-checked against the total. Anything that fails is flagged, not passed through as data.
A monthly retainer keeps it running as your document formats change, and gives you a person to call when one stops parsing.
Process automation
The same task every week: chasing unpaid invoices, compiling a report, sending follow-ups. Hours a rule could do instead.
- A rules engine that runs the task the way you would
- A full log of every action and the reason for it
- State checks, so it never acts on the wrong record
Before any action, it checks each record's state. A paid invoice is left alone, a disputed one is held for a person, and every decision is written to a log with its reason.
A monthly retainer keeps the rules current as your process changes, and gives you a person to call when something looks off.
AI assistants with guardrails
Customers ask the same questions at all hours. A generic chatbot either makes things up or annoys people.
- An assistant grounded only in your own information
- A refusal and a handoff to a person when it does not know
- A log of every exchange it has
It answers only from an approved knowledge file, refuses questions outside that scope, and hands them to a person. Every exchange is logged, so you can see what it told customers.
A monthly retainer expands its knowledge as you grow and reviews the logs for questions it should learn to handle.
Delivered by ElevateIQ (Pty) Ltd, South Africa. Client data is handled with POPIA in mind: only what the work needs, kept only as long as it needs it.